Accessibility Statement

Our Commitment

We believe that everyone deserves equal access to great skincare — and that includes equal access to the information and experience on our website. We are committed to making koppabeauty.com as accessible as possible for all users, regardless of ability or technology.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, motor, and cognitive impairments.

What We're Doing

We have taken the following steps to improve accessibility across our website:

• Keyboard navigation: Our site can be navigated using a keyboard alone, without requiring a mouse.
• Screen reader support: We use semantic HTML and ARIA labels to help screen readers interpret our pages accurately.
• Text alternatives: Images include descriptive alt text where relevant.
• Color contrast: We aim to maintain sufficient color contrast between text and backgrounds to support users with low vision.
• Resizable text: Text on our site can be resized up to 200% without loss of content or functionality.
• Clear structure: Pages use consistent heading hierarchy to make navigation predictable and logical.
• Focus indicators: Interactive elements are visually highlighted when focused via keyboard.
• No auto-playing media: Any video or audio content on our site does not play automatically and can be controlled by the user.

Known Limitations

While we strive for full accessibility, some areas of our site may not yet fully meet WCAG 2.1 AA standards. Known areas we are actively working to improve include:

• Some third-party tools and embedded content (such as payment providers and review widgets) are managed by external vendors and may not fully conform to our accessibility standards. We are working with these providers to improve compliance.
• Older product images may lack descriptive alt text. We are reviewing and updating these.

We are continuously auditing and improving our site. If you encounter an issue, please let us know.

Assistive Technology Support

Our website is designed to work with the following assistive technologies:

• Screen readers, including NVDA, JAWS, and VoiceOver
• Keyboard-only navigation
• Browser zoom and text scaling
• High-contrast mode
• Voice control software such as Dragon NaturallySpeaking

We recommend using an up-to-date browser (Chrome, Firefox, Safari, or Edge) for the best experience.

Feedback & Contact

If you experience any barriers while using koppabeauty.com, or if you have suggestions for how we can improve accessibility, we want to hear from you. Please contact us at:

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may have the right to contact an equality or accessibility regulator in your country. We are committed to addressing all concerns in good faith and will do our best to resolve any issues raised.